We have added a page on the site under the ABOUT menu to explain how to change your password.
Step 1
Log in to the site
Step 2
Go to the SUBSCRIBE menu at the top of the page and click on MY ACCOUNT
Step 3
Scroll to the bottom of the page and you will see a link to “CHANGE PASSWORD” in orange text (below the save profile button)
Step 4
Insert a new password (and repeat it). The security is set at medium. It requires each of numbers, letters and special characters (e.g. *&^%$). It can be as short as 5 characters with a good mixture.
NB – Some users’ systems/browsers seem to demand very complicated passwords, but others take more simple ones. If you are having problems re-setting your password, try doing it again from a different system/browser.
Once you have a password that the system is OK with, click UPDATE PASSWORD.
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