We have added a page on the site under the ABOUT menu to explain how to change your password.


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Step 1

Log in to the site

Step 2

Go to the SUBSCRIBE menu at the top of the page and click on MY ACCOUNT

Step 3

Scroll to the bottom of the page and you will see a link to “CHANGE PASSWORD” in orange text (below the save profile button)

Step 4

Insert a new password (and repeat it).  The security is set at medium. It requires each of numbers, letters and special characters (e.g. *&^%$).  It can be as short as 5 characters with a good mixture.  

NB – Some users’ systems/browsers seem to demand very complicated passwords, but others take more simple ones. If you are having problems re-setting your password, try doing it again from a different system/browser.

Once you have a password that the system is OK with, click UPDATE PASSWORD.